If you item is damaged, you can return your items for a prompt exchange with seven days of receipt of the item.  The original shipping and handling charges are not refundable. There are no handling fees. Please mail your package in a prepaid, insured, traceable method to the address below. Human Utilities Whole Armour Customer Service, 4447 North Central Expressway, Suite 110, Office 427, Dallas, Texas 75205.